Refund policy

Returns and exchanges

We accept returns and exchanges within 14 days of delivery. To arrange a return or exchange, email wildtoskyline@gmail.com with your order number. We will provide the return address and instructions before you send the item back.

Buyers are responsible for return shipping costs. If an item is not returned in its original condition, the buyer is responsible for any loss in value.

Damaged, defective, or incorrect items

Please inspect your order when it arrives and contact us promptly if it is damaged, defective, or incorrect. Include your order number and photos of the item and packaging so we can review the issue and help resolve it.

Refunds

We will notify you after we receive and inspect your return. Approved refunds are issued to the original payment method. Your bank or payment provider may need additional time to post the refund. Contact us at wildtoskyline@gmail.com if you have questions about a refund.

Cancellations

We accept cancellation requests within 2 hours of purchase. Email wildtoskyline@gmail.com with your order number within that time.

This policy does not limit any rights you have under applicable consumer law.